networks 1515

Nowadays Facebook and MySpace have now a broader aundience. Companies Virgin Atlantic have used these tools as a way to filtrate information. But these tools haven´t got only a positive side, it can also cause damages to the companies and in particular these two have suffered them.
Crew form both of the companies have used Facebook and MySpace to make jokes about the crafts of their companies and even discribe customers in a very despective way. This has made people ask about how effective the education of the staff of these companies is in terms of how to use the information about the firm without authorisation.
Another problem is that these companies didn´t even realise what was happening until they had complaints from customers.

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